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modems router phone jacks

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modems router phone jacks

what modem router with phone jacks combo will work with comcast?

Connection Expert

Re: modems router phone jacks

 

First. FWIW, there *may still* be one caveat to owning your own eMTA or gateway device that supports their phone service. YMMV. I always advise (until I'm told otherwise officially) that the first thing you should do is to call in or go to your local CC service center (the better choice) and inquire / confirm as to whether or not customer owned eMTA's (modems with phone support) are allowed to be used on the local system. Some local franchises still do not allow it and require you to rent one from CC.

The personnel that work there seem to better know what the actual local franchise's policies really are than do support reps at the national 800 number.

Second. The only two retail devices that they currently allow / will activate for service are the Arris TG862 (8 channel capable) which is a combo modem / router / eMTA gateway device but it's a piece of junk ! It seems to work o/k though when it is put in to bridge mode (no WiFi router function) so that it acts only as a straight cable modem (with phone support), and the Arris TM722G (an older eMTA that offers only 4 multiple bonded channel capability so it can't deliver the 150 or faster speed tiers) if you can even find one. You would use a high quality stand-alone router with either of them.




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