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modem battery

Posted by
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Message 1 of 11
3,930 Views

you send me letter stateing modem battery not working.go to this website.i go there you ask for phone/account # to get started.then you say no such #s

10 REPLIES
Posted by
Cable Expert

Message 2 of 11
3,929 Views

The Comcast Cares Team has been notified and will get you a new battery.

 

Watch this post and your email for updates from the team during the business week.




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Posted by
Cable Expert

Message 3 of 11
3,910 Views

You can just call 1-800-COMCAST (1-800-266-2278) and they will send you a new battery.




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Posted by
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Message 4 of 11
3,898 Views

I am having the exact same difficulty. The EMTA site does not recognize my phone number and/or account number. Please help.

Posted by
Gold Problem Solver

Message 5 of 11
3,896 Views

Did you call 1-800 comcast?



Need Email Help? Please post the following information in your post.
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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Message 6 of 11
3,881 Views

thank you to all who replied

Posted by
Problem Solver

Message 7 of 11
3,848 Views

To all having an issue with their battery, please send me a PM so I may escalate your issue.

 

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Message 8 of 11
3,709 Views

BOY!! THIS IS COMPLEX TO ORDER A BATTERY REPLACEMENT FOR MY MODEM. SEND ME AN E-MAIL ON WHICH BUTTON OR WHAT FOR ME TO GET A REPLACEMENT BATTERY.

                                              THANKS   BOB

WHY IS THERE NOT A SIMPLE ORDER BUTTON RATHER THAN ALL THE OTHER UNNECESSARY USELESS COMMANDS JUST TO COMPLY WITH THE LETTER I RECEIVED FROM COMCAST......

Posted by
Cable Expert

Message 9 of 11
3,706 Views

Not complex at all. ComcastLarry is just trying to help out folks that can't call 1-800-COMCAST (1-800-266-2278) and ask for a new battery.




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Posted by
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Message 10 of 11
3,680 Views

Larry,

  Who can't call??? I just wish the comcast web site WAS easier.  I will call..MUCH eaiser

Posted by
Contributor

Message 11 of 11
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