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making/receiving calls - no one can hear me

Frequent Visitor

making/receiving calls - no one can hear me

I have just installed a new upgraded modem for faster cable - now my phone is having issues. I can make a call (dial no problem) but once connected the person I am calling can't hear me but I can hear them. I thought it was my phone - so I plugged in 2 other phones & both had the same issues. I have this problem when I am receiving calls as well. 

 

I have reset my modem twice - and I have unplugged my phones & made sure all phones are plugged in & charged. I don't understand what the problem is. I anticipated an issue with at least ONE of my Comcast services as when I get one issue fixed another pops up. I work from home & I NEED my phone to work properly.

 

HELP! Thanks!!

Frequent Visitor

Re: phone service

Any reponses from Comcast? This is my phone problem too!

New Poster

Re: phone service

Comcast tech called,Verizon took over my phone number,did not know it or allowed it, have comcast take back your phone number my now works