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internet and voice modem

New Poster

internet and voice modem

I am in the process of switching from AT&T to COmcast. I'll have comcast 25MB internet and digital voice. What is the best modem to buy (inseatd of leasing it).

Service Expert

Re: internet and voice modem


pmisra wrote:

I am in the process of switching from AT&T to COmcast. I'll have comcast 25MB internet and digital voice. What is the best modem to buy (inseatd of leasing it).


You will need to navigate to this link:  http://mydeviceinfo.xfinity.com/

And you wiull find that only 2 devices are authorized for use on the Comcast network from retail purchase.

The TM722G and rthe TG862G.


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New Poster

Re: internet and voice modem

thanks, but what is the difference between TM722G and the TG862G

Service Expert

Re: internet and voice modem


pmisra wrote:

thanks, but what is the difference between TM722G and the TG862G


TG862G is the newest model compared to the TM722G and is also the unit that Comcast supplies ( as well as the TG1682g which is NOT Retail approved ).

For more information on the TG862G, see this link from the Arris website:  http://www.arris.com/globalassets/resources/data-sheets/tg862as_ts_08jul13.pdf


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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