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home phone and business phone both ring in

New Poster

home phone and business phone both ring in

Our home phone is our fax number and then we have a business line. When customers are calling in on the business line, the fax line also rings. Need help...this happened overnight. Not sure what happened.

Bronze Problem Solver

Re: home phone and business phone both ring in

Are you using one phone number for both?   Have you checked to see if you have advanced call forwarding set on one line to ring the other?