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deleting digital voice mail calls

Contributor

deleting digital voice mail calls

Can someone please tell me how to delete "missed digital voice mail" calls that I can view on my computer.  I do not see a delete button anywhere to do it.  Surely I must be missing something.  These are calls that I have had forwarded from our home in Fl to our home in Pgh.  Thanks.  MEAJHA
Official Employee

Re: deleting digital voice mail calls

malvaalcea, I moved your message to a new thread.

 

If you are a DVC (Digital Voice Center) user, under Call History, there are 4 items.

1) Received, 2) Voice Mail, 3) Missed and 4) Dialed

You can view the call history of the last 90 days for items 1, 2 and 4. Voice Mail (item 1) displays ALL the voice messages you have. You can delete voicemail individually by clicking on the icon next to the timestamp.

 

If you use Smartzone, under Voice, there are 5 items.

A) Voice Mail, Trash, C) Missed Calls, D) Answered Calls and E) Placed Calls.

Currently, C (Missed Calls), D and E display more than 90 days of call records. You can not delete any call record in them. Voice Mail (item A) displays ALL the voice messages you have.




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Re: deleting digital voice mail calls

Thanks for your response.  I wasn't aware that my message got moved...sorry.   MEAJHA