Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,395

members

43

online now

1,938,503

discussions

Top

connect app in non US location

New Poster

connect app in non US location

Does anyone know if the xfinity connect app on my smartphone will work when connected to wifi in an international location without incurring additional charges - text or voice?  in other words, just as if I were in the US??

Bronze Problem Solver

Re: connect app in non US location

Yes as long as connected to WIFI it will work.

 

Can I travel abroad and use my XFINITY Connect app to call?
Yes. By connecting your smartphone to any Wi-Fi hotspot globally you can make a call with your XFINITY Connect app as if you were calling from your home phone.  Note that standard data and/or roaming charges may apply; check with your carrier.

https://customer.xfinity.com/help-and-support/phone/voice-2go-faqs/

 

Note they are talking about charges for whatever your career charges if you use its data or network.  Not charges for using Voice2Go