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compatible modems

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compatible modems

what are the triple play compatible modems I may buy for use with Comcast xfinity triple play

Cable Expert

Re: compatible modems

Best policy is that customers first call in or go to their local CC service center and inquire as to whether or not customer owned eMTA's (telephony type) modems are allowed to be used on the local system. Some local franchises still do not allow it and require you to rent one from CC.

The only modems you'll find at retail are the Arris TG862GTM722G and the TM822G. I've heard some claim that Comcast allowed the 822 and some have said they couldn't get it to work. I'd suggest the 862. The routing/wi-fi capability of these all-in-one devices aren't always the best, but you can use your own high performance router with the devices if that becomes an issue (ask us how). 

 




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Re: compatible modems


jnevin1 wrote:

what are the triple play compatible modems I may buy for use with Comcast xfinity triple play


Go to http://mydeviceinfo.comcast.net/ for a list of Comcast approved modems.  Look for the word "Telephony" for emta and the word "retail" for the ones Comcast has approved for purchase.  Be sure to get a DOCSIS 3.0 modem.