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comcast's message when there is a power outage

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comcast's message when there is a power outage

During an outage and/or electrical power loss why woud Comcast have their selected recorded message on landlines saying "THE NUMBER YOU ARE CALLING IS NOT ACCEPTING CALLS"          this is awful!     someone called our cell asking if we were blocking his calls.  Comcast's recorded message should state the truth ''EXPERIENCING A POWER OUTAGE PLEASE TRY AGAIN LATER"   and comcast wonders why so many customers are disalusioned with them.