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comcast phone no dial tone

New Poster

comcast phone no dial tone

My comcast phone has no dial tone.

My DSL modem and internet work fine.

My comcast televisoin service works fine

315pm  tues 12/9/09

 

What is wrong with it ?

When will it be back up and functioning properly ?

I have an emergency phone call coming from my doctor before 4pm EST.

 

sincerely,

melissa ball

Problem Solver

Re: comcast phone no dial tone

Melissa,

 

As this is primary a user to user forum, it's hard for anyone to say when things will be working or why they aren't without a few more details.  The phone box that they installed, what model and what lights do you see on the front of it? Does the phone line coming out of the back of the modem in tel 1 or tel 1/2 go right into a phone or into a wall jack?