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collect calls

New Poster

collect calls

Am I able to receive collect call on my telephone line.

 

Thank you

Frequent Visitor

Re: collect calls

No. Only alternative is if the calls are coming from a correctional facility. If they are you have to set up a prepaid account with a third party. Just call into customer service to ask for the phone number.
New Poster

Re: collect calls

My step kids father is in a correctional facility. We don't have the digital phone service yet. When he calls our regular house landline, no one can pick up another phone, put him on hold, etc., or the call will drop.

 

So if we switch to digital phone, he can't call using the correctional collect call method he uses today, it won't work correct? So the prepaid account info posted above is a third party pre-paid account or something set-up with Comcast?

 

Thanks!