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clicking sound on voice phone

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clicking sound on voice phone

I recently moved my phone service from "Magic Jack" to Comcast voice. When I call, about 20 seconds into the call a clicking sound starts up & doesn't quit. I didn't have this problem with "Magic Jack". The Tel 2 light on the modem shines a steady green. I tried resetting the modem several times with no luck. The modem is on Comcast approved list. I wonder if it could be Comcast outside line?

 Thanks

Service Expert

Re: clicking sound on voice phone


ragoon wrote:

I recently moved my phone service from "Magic Jack" to Comcast voice. When I call, about 20 seconds into the call a clicking sound starts up & doesn't quit. I didn't have this problem with "Magic Jack". The Tel 2 light on the modem shines a steady green. I tried resetting the modem several times with no luck. The modem is on Comcast approved list. I wonder if it could be Comcast outside line?

 Thanks


That is very possible... call into Comcast @ 1-800-266-2278 and begin a dialogue with the CSR.  You may need a Tech onsite to evaluate and make repairs.


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