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cant unblock a number?

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cant unblock a number?

A family member recently informed me that he couldnt reach our home phone because each time he called, he received a message that we had blocked him. not knowing how this had happened i logged into my account and went into the voice& text tab, clicked preferences, and call blocking. little to my knowledge, his number was indeed blocked! i clicked the little "x" next to the number and it asked me if i wanted to delete the number from the calling list. i clicked yes, and it said it had saved the changes. i refreshed the tab, and went back to see if it had saved, and his number was still indeed under blocked. i tried again, and one more time and it still will not unblock. this is really frustrating me... what do i do??

Service Expert

Re: cant unblock a number?

mm_occhi wrote:

A family member recently informed me that he couldnt reach our home phone because each time he called, he received a message that we had blocked him. not knowing how this had happened i logged into my account and went into the voice& text tab, clicked preferences, and call blocking. little to my knowledge, his number was indeed blocked! i clicked the little "x" next to the number and it asked me if i wanted to delete the number from the calling list. i clicked yes, and it said it had saved the changes. i refreshed the tab, and went back to see if it had saved, and his number was still indeed under blocked. i tried again, and one more time and it still will not unblock. this is really frustrating me... what do i do??


A recent post from a user stated the following:

 

"use home phone and dial star*60 and when you hang up the phone will ring and give you options.

Using the phone press #3 to remove a blocked number and press the number on the phone you want removed. There are other options also. Just listen and choose to do such things as add a number to your block list and press 6 to get a list of all the numbers in your blocked list.

You can remove the block of any number you want. That's all there is to it. 




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