Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,395

members

73

online now

1,952,525

discussions

Top

cannot read my voicemail online

Highlighted
Regular Visitor

cannot read my voicemail online

I have been getting a message that voicemail online is temporarily unavailable, and they are working on the problem for about a month now. Does anyone know what the problem is and are they really working on it?

Service Expert

Re: cannot read my voicemail online


SusanA56 wrote:

I have been getting a message that voicemail online is temporarily unavailable, and they are working on the problem for about a month now. Does anyone know what the problem is and are they really working on it?


This sounds like a "local" issue with your VM server....  Call into COmcast and register a trouble ticket and ask that it be escalated to Tier2 since this has been ongoing for over a month...




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: cannot read my voicemail online

Thank you Ray,

I will try tomorrow.

 

Regular Visitor

Re: cannot read my voicemail online

Thank you. My voicemail had been disconnected-no explanation but back up in one day.

Discussion stats
  • 3 replies
  • 550 views
  • 2 kudos
  • 2 in conversation