Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,548

members

36

online now

1,937,124

discussions

Top

cannot get thru to comcast

New Poster

cannot get thru to comcast

Is there a problem?  I cannot get thru to comcast and my m other's telephone is out.  Anyone know anything?

Problem Solver

Re: cannot get thru to comcast

We are aware of this matter and currently trying to resolve it. Can I assist you with your issue?




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: cannot get thru to comcast

I was visiting my mother yesterday and her phone in WV was out.  I called 1800 COMCAST and they fixed it.  Now it is out again and has been all day.  I cannot get thru to them at all and she is totally without service.  That is dangerous.  Can someone redo the connection for me?

Problem Solver

Re: cannot get thru to comcast

rdk20016-

 

Technicians are aware of the issue and working toward resolution. For immediate assistance, please visit www.comcast.com/chat. Our chat representatives are standing by to assist you.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon