Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,648

members

36

online now

1,937,996

discussions

Top

can't access vmail from phone, only online

ANSWERED
Regular Visitor

can't access vmail from phone, only online

Can't access vmail from phone - dial own number but pressing "1" doesn't work.

I can go online and listen and delete vmails.

This worked before our vacation two weeks ago.

During the vacation we did call forward of phone to my wife's cell *72

We have since turned it off *73

Accepted Solution

Re: can't access vmail from phone, only online

I used online access to set the phone to automatically play vmails.

My wife likes this and this will be our solution.

View answer in context
Bronze Problem Solver

Re: can't access vmail from phone, only online

Did you try dialing *99 from the phone?

Regular Visitor

Re: can't access vmail from phone, only online

what does *99 do?

I was going to try changing the prefrences online and see if that fixes it.

Bronze Problem Solver

Re: can't access vmail from phone, only online

*99 calls voicemail on the phone

Regular Visitor

Re: can't access vmail from phone, only online

I used online access to set the phone to automatically play vmails.

My wife likes this and this will be our solution.