Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,387

members

1,418

online

29,965

topics

Top

caller id

New Poster

caller id

why does my caller ID not show on my t screen any longer. can I reset it?

Service Expert

Re: caller id


@candycane914 wrote:

why does my caller ID not show on my t screen any longer. can I reset it?


See this for X1 https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

Or this for legacy cable https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/

If the above does not help, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is active on your account.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 432 views
  • 0 kudos
  • 2 in conversation