Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,504

members

83

online now

1,936,227

discussions

Top

caller id standard?

New Poster

caller id standard?

i have a cord house phone with caller id standard on the phone but it doesnt display any incoming calls. do we have to sign up for caller id before we are able to see who is calling on the phone or the tv or on computer. OR does it still work with the tv and computer but not the phone if we have installed the programs? let me know how this stuff works please..im confused! Thank You!  ; )

Cable Expert

Re: caller id standard?

The caller id on the phone works separate from the one on the TV and PC.

 

The one on the phone should work no matter what, and if it doesn't, first thing to try is resetting the eMTA telephony modem.  There is a small indented hole on the panel with the cables, press it with a toothpick or end of a pen.  It might be your phone, so test it with a known good wired phone with caller id, or a stand alone caller id unit.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon