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caller id not working on tv

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caller id not working on tv

just saw that my caller id is not working went to the itv and made sure it was turned on but does not work plz help!

Silver Problem Solver

Re: caller id not working on tv


curry18 wrote:

just saw that my caller id is not working went to the itv and made sure it was turned on but does not work plz help!


Hello,

If it has been working before and all of a sudden it just stop then someone from comcast might have refreshed the caller id to TV database. Maybe trying to call 1-800 comcast or if a comcast employee (usually name in red) reads this post they can fix it.

Cable Expert

Re: caller id not working on tv

Start by unplugging the AC power on the box, wait 2 minutes and power it up again.  Test in 1 hour so the apps have enough time to reload fully.

 

If that doens't help, then it would be an account issue that any Comcast support agent can fix by calling into support. 1800comcast.




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Problem Solver

Re: caller id not working on tv

---

 

Sorry about the inconvenience you are having. I am currently working on your issue.




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Thanks
-Keisha-