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caller id not showing on phones

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caller id not showing on phones

caller id shows on our tv's but not our home phones!  I don't always have the tv on and would like to see who is calling!  I also would like to go back and retrieve numbers from it and can't since it doesn't show them!

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Re: caller id not showing on phones


themacs wrote:

caller id shows on our tv's but not our home phones!  I don't always have the tv on and would like to see who is calling!  I also would like to go back and retrieve numbers from it and can't since it doesn't show them!


Hello,

If your phone does not have caller id feature then you need a phone that has this feature. If you do then might have to call comcast.

If you have comcast internet you can login with your username and password to get in smartzone. Once you are there you can click on the voice tab and you will see a list of from,message and date. If you like you could also play the voice message.