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caller ID

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Message 1 of 3
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How do I change the caller ID that is shown when I call someone?

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Posted by
Official Employee

Message 2 of 3
521 Views
Solution

Hello rclassen, I can help you out with your caller ID questions. You can block your outbound caller ID by dialing *67 before dialing the number. You can learn more about calling features with your XFINITY Voice service here: https://www.xfinity.com/support/phone/phone-quick-reference-guide/ 

 

If you are looking to change the name name that is shown to another name, the caller ID name must reflect the name on your Comcast account.

 

We also have the ability to block your outbound caller ID permanently if you would like. This would make all of your outbound call ID come up as "Private", every time.




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2 REPLIES
Posted by
Official Employee

Message 2 of 3
522 Views
Solution

Hello rclassen, I can help you out with your caller ID questions. You can block your outbound caller ID by dialing *67 before dialing the number. You can learn more about calling features with your XFINITY Voice service here: https://www.xfinity.com/support/phone/phone-quick-reference-guide/ 

 

If you are looking to change the name name that is shown to another name, the caller ID name must reflect the name on your Comcast account.

 

We also have the ability to block your outbound caller ID permanently if you would like. This would make all of your outbound call ID come up as "Private", every time.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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Message 3 of 3
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Unless things have changed in the last few years *67 will NOT block your number to toll free number (800, 888...) they will still capture the number your calling from.