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caller ID on computer

New Poster

caller ID on computer

Caller Id does not appear on computer. Does show on TV.  This is the third or fourth time I've reported this and keep getting told it will be ressolved.  WHEN?

Frequent Visitor

Re: caller ID on computer

Same for me.  I have talked to 2 customer service reps today. The last one did not comprehend the issue was not with me being IT-iliterate, but that the issue needed to be resolved --as a customer, I am entitled to working features and services and a higher level of service by a tech support person for troubleshooting when the frontline people can't solve the issue.  Comcast is not cheap.    It was a very nonprodutive use of my time twice.  There is a glitch in Caller ID to PC  and  Xfinity just went up on my services.  Caller id on my computer has not worked in 2-3 months.