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caller ID has stopped showing up on TV screen

Regular Visitor

caller ID has stopped showing up on TV screen

Our caller ID used to show up on TV screen. Why has it stopped?

 

Cable Expert

Re: caller ID has stopped showing up on TV screen

Many times unplugging / wait a minute / replugging the set top box and waiting 30 minutes reloads the ITV apps.

 

If that doesn't do it, then a call to Comcast support would be next so they can look a the codes on your account, and possibly dispatch a tech to look at signal levels and equipment.




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New Poster

Re: caller ID has stopped showing up on TV screen

need answer to concern

Cable Expert

Re: caller ID has stopped showing up on TV screen


gaddisjoseph wrote:

need answer to concern

 

Don't know what you mean by this.

 

Follow my other post, power cycle the box, and it doesn't help, then you need to contact Comcast support and they can look at your account and get it fixed.


 




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