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called id never worked

New Poster

called id never worked

I have had xfinity internet and tv forever.  For approxiately 1 yr. I have added voice.  I have never had caller id work on my television or computer.  I have checked for compatibility on motorola DVR end as well as my Mac PC.  I have gone into menu and turned on caller id several times via my silver xfinity remote control.  It has never worked.  Is this a geographical thing?  I paid for triple play for this purpose.  Please help.

 

mcmom555

Bronze Problem Solver

Re: called id never worked

Have you called Comcast to see what they say about it?

New Poster

Re: called id never worked

Yes thy tell me what I already know. Check the tv menu button for called id to activate and download computer software. Still no go.