I have recently become a Comcast user. I discovered that my call waiting is not alerting me with a tone when another call is coming through. When I get off the phone there is a voicemail waiting for me. How does this get resolved. I tried online chat but they kept me waiting for a long time (15 minutes) and it didn't appear they would come on. Thank you for suggestions.
Wow they just can't seem to get it right. I don't want call waiting but I'm stuck hearing the annoying click everytime someone else calls.. This voip phone thing is clearly not the best thing. I had a crappy one years back. You would think they got thing together by now smh