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call forwarding

New Poster

call forwarding

I can't get my call forwarding to work properly. I followed the on-line instructions and still no go. The message says its activated and even tells me the number where there being forwarded to, but my house phone still rings.Help!
Regular Contributor

Re: call forwarding

Dear cami4444,

I’m sorry for your feature problems, but I can’t see anything on your account that would explain why your Call Forwarding feature is not working correctly. My best suggestion is to contact our customer support department for further troubleshooting. From my end here, all of your features should be working properly.


New Poster

Re: call forwarding

When I activate my call forwarding, it works great for local calls. However, incoming long distance calls receive a message saying that the number reached (mine) is no longer working.


If I set the call forwarding adding my area code, the long distance calls work fine but local receive the above message.


Why can't this thing be set to accept BOTH incoming local and long distance?


I've actually given up setting it and when away, just check my voice mail online. It's very annoying.