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call forwarding

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New Poster

call forwarding

Does anyone know how to forward ALL unanswered calls, after a few rings, to another number ?

I mean ALL incoming UNANSWERED calls, not a single number..

Accepted Solution

Re: call forwarding


farhad40 wrote:

Does anyone know how to forward ALL unanswered calls, after a few rings, to another number ?

I mean ALL incoming UNANSWERED calls, not a single number..


 

Please refer to this link for Call Forwarding instructions:  http://customer.xfinity.com/help-and-support/phone/forward-calls-with-call-forwarding/



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.

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Service Expert

Re: call forwarding


farhad40 wrote:

Does anyone know how to forward ALL unanswered calls, after a few rings, to another number ?

I mean ALL incoming UNANSWERED calls, not a single number..


 

Please refer to this link for Call Forwarding instructions:  http://customer.xfinity.com/help-and-support/phone/forward-calls-with-call-forwarding/



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




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New Poster

Re: call forwarding

The question was how to have the call forwarded AFTER A FEW RINGS. The "solution" explained how to have the phones at both locations ring at the same time. This is a completely useless setting for many of us who want the call to roll over to the alternate phone only if no one is answering at the first location. By the way, this is what call forwarding used to mean. Wanting both phones to ring at once was a special case, which was easily accomplished by setting the number of rings to zero. If the Comcast system cannot do what the question asked, then say "No, we can't do that, but we do have some related capability," and then explain the simultaneous ringing setting. Don't claim to have the solution to the problem if you don't.

Service Expert

Re: call forwarding

Solved Topic being Closed.

Please feel free to post your request for help in another topic




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I am not a Comcast employee, I am a paying customer just like you!
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