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call forwarding

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call forwarding

how to get phone calls on my land line forwarded to my cell phone ?

Service Expert

Re: call forwarding


AnthonyAKounela wrote:

how to get phone calls on my land line forwarded to my cell phone ?


 

Log intoyour account online and goto:  https://pf.connect.comcast.net/OptimusPref/prefs/voice

Click on Call Forwarding & Rings

Add your cellular number there and select the # of rings before it is forwarded.

 

-=Ray=-



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Problem Solver

Re: call forwarding

Hello AnthonyAKounela,

 

I have provided the steps below to activate/deactivate call forwarding from your home phone. I hope these steps helps. If you need further assistance, please do not hesitate to reach back out to us.

 


Activate Call Forwarding From Your Home Telephone

  1. Lift the receiver and listen for the dial tone.
  2. Dial *72 and wait to hear the dial tone again.
  3. Dial the number where you'd like to have your calls forwarded.
  4. One of two confirmation events will occur:
    • A courtesy call will be placed to the number. If the party answers, the feature is activated. If the number is busy or no one answers, repeat steps 1-3 within two minutes, and you will hear a confirmation tone that the feature has been activated.
    • Or, you will hear a confirmation that the feature has been activated.
  5. If you want to change the forward to number, just repeat steps 1-3.

Deactivate Call Forwarding From Your Home Telephone

  1. Lift the receiver and listen for the dial tone.
  2. Press *73.
  3. You will hear a confirmation message that Call Forwarding has been deactivated.

Activate Call Forwarding Online if You Have XFINITY Voice Only

  1. Go to XFINITY Connect.
  2. Select the Voice & Text icon.
  3. Sign in using your XFINITY Voice telephone number and voicemail password.
  4. You will see a message about XFINITY Connect.
  5. Click Register to register your XFINITY username. This will allow you to access your voice account through XFINITY Connect.
    • Note: If you do not click Register, you will be redirected to the registration page automatically.
  6. Go to the Preferences tab, select Call Manager, then Call Forwarding.
  7. Click the phone number you want calls forwarded from.
  8. Check the Call Forwarding box.
  9. Enter the telephone number where you want your calls forwarded to.
  10. Click Save.

 

 




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