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answering machine

ANSWERED
Regular Visitor

answering machine

Voice mail always picks up unanswered calls. I want the answering machine to pick them up! How do I turn off voicemail?

Accepted Solution

Re: answering machine

http://prefs.connect.comcast.net/prefs/voice

 

Go to that link.  Sign in.  Under advanced call forwarding change the number of rings for voice to pick up to a higher number then set on your home answering machine

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Bronze Problem Solver

Re: answering machine

http://prefs.connect.comcast.net/prefs/voice

 

Go to that link.  Sign in.  Under advanced call forwarding change the number of rings for voice to pick up to a higher number then set on your home answering machine

Regular Visitor

Re: answering machine

THANK YOU!

 

New Poster

Re: answering machine

HOWEVER if you are actually ON a call, you'll find that Comcast voicemail will pick it up anyway. There is NO WAY TO TURN IT OFF WITHOUT CALLING CUSTOMER SUPPORT.