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answering machine

Regular Visitor

answering machine

Do I have to use the voicemail on the phone or can I have a phone with an answering machine on it?  Also, does that part need to be plugged into the modem which is in another room or can I plug the answering machine into an outlet?

Problem Solver

Re: answering machine

You can use an answering machine.  The Comcast voicemail will answer after 4 rings in its default settings.  You may need to increase the ring count to allow the answering macine to pick up first.  You can also call Customer Service or go thru Chat to have the Voicemail feature removed from your account.