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a phone scammers changed my parent's phone number

Frequent Visitor

a phone scammers changed my parent's phone number

Great job in protecting the security of your customers Comcast!!!

 

My elderly parents receive numerous calls from phone scammers - you know where you've won $1.5 million and a Mercedes. You just need you to pay the 1% taxes not covered by the giveaway by going to a local Western Union......  As these people call I block the numbers or area codes with a third party call blocker.    

 

Anyway, one scammer spoofed (or used a Magic Jack) a number with a local area code and my parents almost fell for it. Since he did not receive his money, this particular dirt bag has become nasty.  In fact, he contacted comcast today and had my parent's number changed! 

 

WHAT ARE YOU GOING TO DO TO CORRECT THIS SITUATION COMCAST!!!

Silver Problem Solver

Re: a phone scammers changed my parent's phone num

How do you know they called Comcast? In order to change services you need to fully verify the account, so perhaps your parents are now victims of identity theft too?