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Your new Readable VM

Frequent Visitor

Your new Readable VM

I have a Gateway SX 2800 w 4 GB DDR3 ram I am running Windows Vista Home Prem 64-Bit Sp2 I.E.9.0.8112 Updates Versions 9.0.1  I also run GoogleChrome 12.0.742.122

I have attempted to follow your directions at least 10 x Only once did I see the notification area. AT that time I'd checked the 'Send transcripts via email' and saved it  I still do not receive transcripts and cannot find notification area Your directions are really unclear If I am reading the email about readablevm then I am already logged into xfinity so it makes little sense maybe a brief series of screen shots or video would help

Service Expert

Re: Your new Readable VM

If you checked the option to send a transcript via email and saved the change it should have worked. I had no problems setting up readable VM and am getting the email.

 

In Preferences are you not seeing Notifications on the left side of the page? Is the only thing you see Call Manager? If so, click the drop down arrow next to Call Manager.  

 

call manager 1.PNG              call manager 2.PNG




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Problem Solver

Re: Your new Readable VM

 




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Thanks
-Keisha-
New Poster

Re: Your new Readable VM

I am having a similar problem - only, I don't see an option for the "Readable VM" in my Notifications section... I did receive an email saying "turn it on", but have yet been able to find the setting..... ???

 

Thanks