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X1 platform and phone service

New Poster

X1 platform and phone service

the X1 platform and phone service has been out in this area for 4 days.  How long does it take to fix a problem. everday the reprenstives say the say thing outage in area.  it will be fix by 7:30  then by 8:30  then by 9:30.  i' m tierd of the excuese, everyone in there brother are paying you guys out ragous prices. after 50 minutes i get a representive to get hung up on. You guys need to to pull your heads out of your BUTTTTTTTTT. and fix the problems.

New Poster

Re: X1 platform and phone service

I too am finding it furstrating - my app says no outage - but have not had phone service in days 

New Poster

Re: X1 platform and phone service

There is a problem. They are working. I can hook my phone cord directly into my phone and it works. I was told my lines were bad. Lol