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Wrong date on voicemail

New Poster

Wrong date on voicemail

My voicemail date and time are wrong on our home phone
Service Expert

Re: Wrong date on voicemail


Dbruton1 wrote:
My voicemail date and time are wrong on our home phone

Is this wrong on your phone's menu or on the Comcast VM online?

 



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New Poster

Re: Wrong date on voicemail

I believe I am having the same problem on the VM online. Dates are wrong, calls all seem to be listed as "5pm". The call duration is correct, but none of the dates or times are when the calls actually occurred. This started on March 15, I believe.

Service Expert

Re: Wrong date on voicemail


DC20 wrote:

I believe I am having the same problem on the VM online. Dates are wrong, calls all seem to be listed as "5pm". The call duration is correct, but none of the dates or times are when the calls actually occurred. This started on March 15, I believe.


Call into Comcast @ 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about your issue


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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I am not a Comcast employee, I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit from the conversation.

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