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Why is my Tel1 LED light on my TC8305C router flasing?

New Poster

Why is my Tel1 LED light on my TC8305C router flasing?

I only use Internet service with Comcast and it's working very well. However, a few days ago, my modem (TC8305C) starting flashing the Tel1 LED light. Is that any indication of a problem and do I have to do anything about it? Again, my Internet connection is fine, it's just that LED that started flashing recently. 

 

Thank you

 

Jorge

 

 

Silver Problem Solver

Re: Why is my Tel1 LED light on my TC8305C router

Tel1 light referres to the phone service, if you don't subscribe to phone then I wouldn't worry about it, provided that some outsourcer agent at Comcast didn't mysteriously sign you up for phone lol

Contributor

Re: Why is my Tel1 LED light on my TC8305C router

Your modem is not experiencing any problems. The blinking light indicates that the modem is unable to connect to the Xfinity Voice service. Since you mentioned that you do not subscribe to this service, it is just searching.

 

Some Comcast modems (usually Technicolor models) have a blinking TEL1 light for customers without Voice service. While the Arris modems simply do not light up at all.

New Poster

Re: Why is my Tel1 LED light on my TC8305C router

Thank you!