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Why doesn't my voice mail work and what happened to the MOVE option in my email?

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Regular Visitor

Why doesn't my voice mail work and what happened to the MOVE option in my email?

Need help getting my voice option working again, it  has been over a month.  Reported it and got a message it was fixed, it wasn't.  Now I can't find the MOVE option on my email page, what happened to that?

 

Accepted Solution

Re: Why doesn't my voice mail work and what happened to the MOVE option in my email?


bloobird wrote:

Need help getting my voice option working again, it  has been over a month.  Reported it and got a message it was fixed, it wasn't.  Now I can't find the MOVE option on my email page, what happened to that?

 


1. WHat is happening with your VM?  WHat was the original issue and explanation?

 

2.  For email issues, please post that question in this forum:  http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/bd-p/2


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.

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Service Expert

Re: Why doesn't my voice mail work and what happened to the MOVE option in my email?


bloobird wrote:

Need help getting my voice option working again, it  has been over a month.  Reported it and got a message it was fixed, it wasn't.  Now I can't find the MOVE option on my email page, what happened to that?

 


1. WHat is happening with your VM?  WHat was the original issue and explanation?

 

2.  For email issues, please post that question in this forum:  http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/bd-p/2


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Regular Visitor

Re: Why doesn't my voice mail work and what happened to the MOVE option in my email?

This is fixed.

 

Regular Visitor

Re: Why doesn't my voice mail work and what happened to the MOVE option in my email?

This still is not working, tech tried to fix it, I should not be charged for over six weeks of a vital part of my phone service not working.  Anyone else here able to fix this on its own?


bloobird wrote:

Need help getting my voice option working again, it  has been over a month.  Reported it and got a message it was fixed, it wasn't.  Now I can't find the MOVE option on my email page, what happened to that?

 


Still having problems with Voice Mail showing up, move is ok now.