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Why Can't I Block a Not Available Call

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Why Can't I Block a Not Available Call

I keep getting about 10-15 phone calls a day from a caller ID that reads "Not Available" and gives the number as "13910". Why doesn't Comcast/Infinity gives us the capability to block these numbers by adding them to the Block List?  You do have the technology to do this if you really wanted to. The same goes for VOIP calls. To be honest, I'm about ready to get rid of Infinity Voice service and either just stick with cell phone or find a service that does take customer concerns to heart.

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Re: Why Can't I Block a Not Available Call


spectre1 wrote:

I keep getting about 10-15 phone calls a day from a caller ID that reads "Not Available" and gives the number as "13910". Why doesn't Comcast/Infinity gives us the capability to block these numbers by adding them to the Block List?  You do have the technology to do this if you really wanted to. The same goes for VOIP calls. To be honest, I'm about ready to get rid of Infinity Voice service and either just stick with cell phone or find a service that does take customer concerns to heart.


COmcast programming does not include improperly formatted numbers....   You can try to use www.nomorobo.com, but I believe that they also take into account properly formatted numbers as well....  It is a technology limitation at this point....




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