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When forwarding calls to my comcast land line, the former line owners announcement comes on. How can I replace her voice with the Robot's?

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When forwarding calls to my comcast land line, the former line owners announcement comes on. How can I replace her voice with the Robot's?

I can not locate instructions on how to delete the voice of the former owner of the land line on the answering announcement when I forward calls to my cell phone

Service Expert

Re: When forwarding calls to my comcast land line,


paulandbarbara wrote:

I can not locate instructions on how to delete the voice of the former owner of the land line on the answering announcement when I forward calls to my cell phone


 

Refer to this link ( See the section "Personal Options - Greetings" ):  http://customer.xfinity.com/help-and-support/phone/voicemail-menu-options/

 

If this fails, call into Comcast @ 1-800-266-2278 and tell the CSR that the recorded greeting is from a prior User's account....



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