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When I try to access my VM from the computer it redirects me to my inbox

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When I try to access my VM from the computer it redirects me to my inbox

I would like to check this voicemail it's showing I have but when I try to access it through the comcast homepage it sends me to my own inbox instead of the voicemail page. It worked fine up until a week ago.
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Re: When I try to access my VM from the computer it redirects me to my inbox

New Poster

Re: When I try to access my VM from the computer it redirects me to my inbox

I'm having the same problem.  Why was this question moved?

New Poster

Re: When I try to access my VM from the computer it redirects me to my inbox

Still no response from comcast.
New Poster

Re: When I try to access my VM from the computer it redirects me to my inbox

Still no response from comcast. This is terrible customer service!