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What is (678) 393-7960?

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Posted by
Frequent Visitor

Message 1 of 4
9,490 Views

I've heard that (678) 393-7960 is a Comcast number, and I have "missed calls" from this on my home phone quite often. Nobody answers when I call back. I've seen discussion boards on the web that mention similar results and say this belongs to Comcast. http://www.callercenter.com/678-393-7960.html. Does anyone have any information or resolution advice? Thanks.

3 REPLIES
Posted by
Gold Problem Solver

Message 2 of 4
9,600 Views

Please see http://forums.comcast.com/t5/Customer-Service/Promotion-or-SCAM/m-p/799088#M4925

 

"CC_Dete" was a Comcast employee when he posted that. If you don't want calls from them call 1-800-Comcast and let them know.

Posted by
Frequent Visitor

Message 3 of 4
9,338 Views

Thanks - It would be great if customers could select a profile setting that would prevent Comcast groups from calling to peddle additional services. This really isn't viewed by customers as a "value add" to their business, but rather as an unwelcome solicitation. A setting would be similiar to being "an ounce of prevention", so to speak.

 

Still, thanks for your advice.

Posted by
Administrator

Message 4 of 4
3,923 Views
Solution

@newtemplar,

 

You can always choose to opt-out of calls or set up Call Screening to reduce the amount of unwanted calls.

 

Comcast "Opt-Out": https://pc2.mypreferences.com/Comcast/OptOut/

 

National "Do Not Call Registry": https://www.donotcall.gov/

 

Call Blocking: https://www.xfinity.com/support/phone/call-screening/

 




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