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What does Restricted@76.96.4 mean?

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What does Restricted@76.96.4 mean?

I have been receiving several calls that I don't answer because it shows up as Unavailable.  On my missed calls log, they all show up as Restricted @76.96.4.  What do these numbers following the "@" mean?

Thank you.

 

 

 

Bronze Problem Solver

Re: What does Restricted@76.96.4 mean?

may i verify the logs you are referring to are the logs you are seeing when logging into smartzone and/or comcast.net?
George Lunski
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Bronze Problem Solver

Re: What does Restricted@76.96.4 mean?

hello mkeisha,

 

are you able to also email me your complete call logs, permission to reset the password and access the account?

 

we would like to duplicate and troubleshoot further.

George Lunski
"Retired" Comcast Help Forums Administrator


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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon