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Voicemail

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Voicemail

My voice mail will not play messages, however I can read them.  I am unable to delete messages or navigate around vm page.  It is like the page is hung up and nothing works.  The only thing that is happening is that it indicates that is trying to "add a contact", and won't stop.  Is there a way to reset this page.  Also the light on my phone continues to blink, but there are no new messages.

 

Thank you... 

Service Expert

Re: Voicemail

Terry17,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Administrator

Re: Voicemail

I verified this on my end and was unable to notice any issues with this. Have you tried multiple browsers? -FC  




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