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Voicemail troubles

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Voicemail troubles

Hi, My messages suddenly started going to the answering machine connected to my phone base, NOT through comcast voicemail. I dialed *99 and it seems as though my voicemail is still set up, playback messages works etc. but new calls are going to answering machine. ??? Thanx for any advice.

Gold Problem Solver

Re: Voicemail troubles

Check the number-of-rings settings on the answering machine and on voice mail. The device that answers first gets the call.