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Voicemail on web not working, never setup right.

Contributor

Voicemail on web not working, never setup right.

Hello,

 

My voicemail on the web isn't working.  All I get is "Voice mail not available", but when I check it via the phone, I have new voicemails.

 

I'd like to be able to check it from work, so if someone can fix this, that'd be great.

 

I've already tried with the instant chat tech two times and still nothing.

 

Thanks!

Cable Expert

Re: Voicemail on web not working, never setup righ

The Comcast Cares Team has been notified and will get your issue fixed.

 

Watch this post and your email for updates from the team during the next business week.




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Contributor

Re: Voicemail on web not working, never setup righ

I'm watching!

New Poster

Re: Voicemail on web not working, never setup righ

Does the Comcast Team really Care? I'm still getting a "voicemail not available" message on the web app. I can pick up my voicemails from the iPhone app and my home phone with no problem, but the web app isn't working. Help?

Cable Expert

Re: Voicemail on web not working, never setup righ

egghead.

 

You have not asked for help on this forum for issues with the web app for voicemail.  If you want help, start a new post so your issue can be addressed.




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Problem Solver

Re: Voicemail on web not working, never setup right.

Sorry for all the issues, someone will be contacting you about this.




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New Poster

Re: Voicemail on web not working, never setup right.

thanks, ComcastLarry

Contributor

Re: Voicemail on web not working, never setup right.

Did my thread get jacked by Egghead?

 

What about my issue lol, it's still not resolved.  Comcast Larry please fix!

Cable Expert

Re: Voicemail on web not working, never setup right.

cohowap

 

I've notified ComcastLarry that no one has contacted you yet.




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Contributor

Re: Voicemail on web not working, never setup right.

Thanks!  Might not seem important, but I travel alot and would like to figure out calls @ home.

Contributor

Re: Voicemail on web not working, never setup right.

Still nothing...

 

I don't get how this issues happened so many times and there's no easy fix, or lacking of a quick fix.

 

There must be 20+ posts about the same issues, what gives?

Contributor

Re: Voicemail on web not working, never setup right.

Day 10, still nothing.

 

I even called and they said they'll pass it to a "Higher Teir".  Haven't heard anything.

 

Is it really that complicated?

Problem Solver

Re: Voicemail on web not working, never setup right.

The ticket I setup notes stated they tried to contact several times. We're we able to resolve this matter for you.




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