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Voicemail not working

New Poster

Voicemail not working

I'm unable to set up voicemail. I dialed *99 and it says "the mailbox is not in service.... Goodbye"  and hangs up. We've had service for almost a month and are just now realizing that we don't have voicemail.

Service Expert

Re: Voicemail not working

 

tappeka,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: Voicemail not working

Hi tappeka,  I can look at this for you and get it setup if it is not.  I will send you a private message to further assist.

 

Thank you




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