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Voicemail is empty but still displaying New Voice Mail on phone

New Poster

Voicemail is empty but still displaying New Voice Mail on phone

We emptied our voicemail box however it still displays New Voicemail on the phone. Something needs to be reset (this happened once before). How do I clear it?

Bronze Problem Solver

Re: Voicemail is empty but still displaying New Voice Mail on phone

Others have reported on here that calling and leaving a voice mail on xfinity voice then deleting it clears it up.

 

Worth a try.  May or may not work