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Voicemail Setup

Frequent Visitor

Voicemail Setup

Two questions:

(1) Started to do voicemail setup - and it asked me to give first and last name. I do not want my (or my wife's) name broadcast to anyone who calls. How does one forego that request?

 

(2) How do we access our voicemail when away from home? - I don't see a phone # posted anywhere.

Cable Expert

Re: Voicemail Setup

When you setup your VM and create a custom greeting, that first and last name doesn't get played.

 

To access your VM from the outside you call your home number and during the message playback you press # or on some systems * and then it will prompt you for your numeric password.

 

 




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Frequent Visitor

Re: Voicemail Setup

 

Thank you for your reply.

I guess that presented another question to me - What is the purpose of recording one's first and last name?

Official Employee

Re: Voicemail Setup

For your greeting, you can select any of the following:

 

Standard greeting with your number

Standard greeting with your name

Custom greeting

 

If you record your name, there is a feature that allows other comcast customers to hear your name played when accessing a message left from your phone.

 

These features are all optional and not required and you can have the standard greeting with your number.

 

Hope this helps.




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Frequent Visitor

Re: Voicemail Setup

 

Yes - Thanks again!!!