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Voicemail Not Working

New Poster

Voicemail Not Working

Our voicemail has not worked consistently since we switched to X1.  Sometimes callers can leave a message, sometimes they can't.  After we talk to Comacast for HOURS, it will be fixed, then, a month later, stop working again.  We get no message waiting indicator.  Why can't we get a working phone? We are missing important messages.  This has gotten to the point where we want to cancel all of our services. It has been going on for 6+ months now with no permanent fix.  We miss our old reliable phone service.

New Poster

Re: Voicemail Not Working

I am also having problems with voicemail.  Mine says "mail box for this number is not in service" and then it disconnects.  I cannot even access it myself.  It was working fine until recently and I didn't know it wasn't working until I got complaints from my attorney....  Not good.