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Voicemail Indication not showing

Regular Visitor

Voicemail Indication not showing

My home phone always showed if I had a voicemail (on my caller ID) until I checked voicemail from a computer on vacation.  It no longer shows on my phone when I have a voicemail - how do I get that feature back??  I have the same phone that I had when It worked.

Regular Visitor

Re: Voicemail Indication not showing

I am having the same problem, no voice mail alerts from my phone or TV
Regular Visitor

Re: Voicemail Indication not showing

I called Comcast last night and they said "Everything is fine on their end" - said it's a problem with the phone - NOT!!  I just think it's strange that it stopped simultaneously with me starting to receive voicemail alerts in my email (which I didn't request).  I went to the Voice Preferences and deleted my email from notification, but could find no place where it said to send notification to the home phone.  My phone manual says voicemail notification has to come from the carrier, so it's definitely something on Comcast's end!!

 

Cable Expert

Re: Voicemail Indication not showing

You are welcome to email your issue to we_can_help@cable.comcast.com and they will notify the right local people to get all your issues fixed.




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Regular Visitor

Re: Voicemail Indication not showing

Thanks - I'll do that!

Regular Visitor

Re: Voicemail Indication not showing

I received a call from Comcast customer service last night, and they resolved the issue - I now get the voicemail notification on my phone again.  Thanks for your response, Comcast!!