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Voice2go outgoing call function

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Voice2go outgoing call function

Had outgoing and incoming call functions until mid January 2015. Now have only outgoing call function.
Reinstalled Xfinity Connect App, but in set up there was only a prompt for outgoing calls.Have latest iPad air and iOS 8.1.3. Around time incoming call function was lost had upgraded from 2x to 3x play. Had cable and phone, and added Internet. What has to be done to reacquire Voice2go incoming voice function.